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Customer support

Igoodsoft CRM System  Igoodsoft CRM System

 Igoodsoft CRM System is On-Demand Small Business Customer Relationship Management System(CRM).Collect and organize all CRM data of your organization in order to keep track of your customers and improve your service quality.It can manage your marketing, customers, suppliers, purchase, sales and orders.What you see is what you get.It supports multi-user and access control.It supports most of major database servers such as SQL Server,Access,Oracle,MySQ L and others.It supports secondary development....

Macro Independence  Macro Independence

 Macro Independence is a Windows utility that records and plays back mouse and keyboard events and save to file simultaneity.It allows you to record your keyboard strokes and mouse movements. Then you can replay those recorded events at anytime. Macro Independence is used to control, monitor, trigger, or report on your windows automation actions without any operator/work people. In additional, Macro Independence is your Auto Operated System solution....
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Web Site Hitchhiker With Master Resell Rights  Web Site Hitchhiker With Master Resell Rights

 Website HitchHiker is an easy to use Javascript browser that attaches itself to your webpages. Visitors to your site can EASILY bookmark, print pages, search, and more. In addition, you can move the HitchHiker to anywhere on your page. Users can close the Website HitchHiker and easily bring it back by double clicking anywhere on your page. The script is easy to install. All you have to do is copy the code into body of your page and upload 2 images. It`s something that is different and will get your website remembered....

123 Live Help Chat Server Software  123 Live Help Chat Server Software

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StaffOnline  StaffOnline

 StaffOnline offers you the possibility to interact with Web surfers online. With StaffOnline , agents that are online are reachable in audio video and chat with a simple click. They will be able to offer much more interactive and assertive services, making your business more accessible and your website more human....
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chatFUSE  chatFUSE

 chatFUSE is a live web-based chat software using php/MySQL and can be configured with any spoken language. With chatFUSE you can chat one on one with any visitor on your website or they can initate a chat with you. An easy to use interface allows you to manage multiple chats at one-time. chatFUSE also integrates with digiSHOP Shopping Cart Software to allow to see which customers are in the process of shopping/ordering on your site and you can view the shopper`s shopping cart contents at any time. The administrator can restrict IP addresses, manage departments, operator ratings, detail reports and more....

Customer Service Comunication Portal  Customer Service Comunication Portal

 Add your own services and prices.You can add your merchant account for billing profile Authorize.net and paypal automated billing system. you can mail out invoice paid confirmation. You can have your clients upload files to your appliance for safe and convenient retrieval from anywhere is the world. No more file diving! private message to your client and the client can send private messages to you. you will store your clients credit card numbers in an encrypted folder where they can be stored for billing monthly, Quarterly, Every 6 Months, Yearly. Whatever you set up in your clients profile. Assign client as many services as they have with you. Access your client from anywhere with this web based web site software. All the components yo need to organize your business on line. Access all your clients and all there info on one panel. On your web site....

Close fit Help desk support software  Close fit Help desk support software

 Close Support is a suite of applications that operate together to allow your organization to manage its technical support operation. Working with Close Support will make your help desk become more effective and in better control. This table provides a brief introduction to the Close Support applications and exactly what is included with each of the purchase options. Click on any link to get further information....
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ReadyDesk - Web Based Help Desk Software  ReadyDesk - Web Based Help Desk Software

 Web based Call Tracking and Help Desk software that helps companies streamline their support processes and provide their customers a higher level of service. Features include automatic creation of tickets from incoming email, live chat, remote desktop, asset management, Active Directory/LDAP integration, automated assignments and notifications, automated email alerts, user customizable interface, task scheduling, billing, outlook integration, extensive workflow rules, knowledge base, advanced administration console and much more at an incredible price....

RealTimeQuery :  Live Help System for Websites & More ...  RealTimeQuery : Live Help System for Websites & More ...

 With RealTimeQuery your visitors can contact you while visiting your website. The program acts as a server on your PC not depending on external servers. RealTimeQuery tracks your visitors and shows their country, IP, the webpage the visitor is seeing, the operating system, the web browser, and the webpage from where the visitor accessed your site. The program presents a worldmap where you can see the number of visitors from each country. You can even view the worldmap in 3D. RealTimeQuery supports multiple operators, the calls can be redirected between operators. Operators can invite to others to the same chat or chat privately. The program runs on the background, accessible from the system tray, alerting with sound and a popup window when a visitor calls you. The implementation process in your website is easy, just few HTML code lines....

Support Now!  Support Now!

 Support Now! is an online support system designed specifically for businesses to interact live with their website customers, resulting in an improved service and ultimately increased sales. >> Increase Your Online Sales * Increase sales by 50% or more * Convert visitors into customers * Reduce site/cart abandonment >> Improve Customer Support * Instantly support website visitors * Reduce waiting times * Reduce support costs Try Support Now! FREE for 15 days!...

Pathworks Software  Pathworks Software

 Pathworks Software offers innovative help desk and customer support software for a Web 2.0 world. We offer Self Service that simply works, tech support for the masses, and powerful procedure management. Pathworks leverages the web to accelerate problem resolution for agents and customers. Our Software as a Service (SaaS) offerings drive up agent productivity by providing highly assisted self-service....

Instant Housecall  Instant Housecall

 Instant Housecall is an easy remote access program that lets you offer remote support through firewalls. You can transfer files, view and control computers with ease. To start a session, ask your client to run Instant Housecall then click "Start Session". You`ll be instantly connected, and you can provide remote assistance without any configuration to firewalls or NAT routers....

NovoCRM  NovoCRM

 NovoCRM is a complete contact, account, sales and services management solution integrated into one easy to use application. As a simple yet powerful small business CRM solution, NovoCRM helps you get things done quickly. Our focus is on helping you grow your business with a CRM solution that works the way you do! Why NovoCRM? Need a central contact and customer management system? NovoCRM is a client server based solution with a central server that manages all data. Need to track sales and accounts better? Import contacts and accounts from Outlook. Assign items to the relevant users to manage various contact tasks. Want unlimited users at one low price? Yes, unlimited users no further cost....

Video Convert Tool  Video Convert Tool

 Video Convert tool is the best video & audio format converter software, & can convert video & audio files efficiently with best quality. Software can convert video files between most of the formats such as converting AVI to MPEG, WMV to AVI, WMV to MPEG, MKV to MP4, MKV to AVI, etc. And also extract audio tracks from video file. It allows you to convert numerous video formats including AVI, FLV, MPEG, WMV, MOV, ASF, QuickTime, MP4, 3GP, 3G2 etc....

Omnistar Live Web Based Help Desk Software  Omnistar Live Web Based Help Desk Software

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Instant Business Network Server Small Business Edition  Instant Business Network Server Small Business Edition

 It enables to organize tracking of client requests and create the scheme of help desk management using ITIL. Streamline your customer service process! With IBN Help Desk you reduce time for company issues coordination. Its rule-based aggregation feature allows support staff or various departments within your company to track issues in a single location....

QWHMCS - WHMCS Ticket Track System  QWHMCS - WHMCS Ticket Track System

 Sent by the client system WHMCS Support tickets do you have set the time interval of control over the audio and visual alerts will inform you. And control are the answers to the incoming ticket software interface on your desktop allows you to do completely....

Citricle Live Support  Citricle Live Support

 Citricle Live Support is an easy-to-use live chat software for websites and eCommerce stores. Citricle Live Support empowers Webmasters to monitor and track visitor behavior in real-time and provide them sales or customer service assistance through a familiar chat interface. The software is remotely hosted on our servers so you will never have to worry about maintainance, server load, backup or any other issues that hosted applications have. It uses strong 256-bit SSL encryption so you will never have to worry about messages being intercepted. Easy to set up by just pasting a small HTML code to your website. If you can add a YouTube video to your page, you can add this too). It also integrates with NetSuite and other CRM softwares....

 

 

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