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Customer support

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InfinityForge  InfinityForge

 The InfinityForge is a helpdesk system that provides the users to track customer information, customer support requests, assignments and team members, project goals and progress etc., InfinityForge contains several modules and also developing new modules. The TicketForge module can communicate either through web interface or email addresses and tracks communications, response times and general statistics. ClientForge can be used in conjunction with ProjectForge to manage projects for a particular company. ProjectForge allows team members to keep track of their assignments, report their progress, log expenses etc., FileForge serves all the files involved from a central location. TeamForge can create and manage specific teams within your company. An online demo is available in the website....

WonderAide LiveHelp  WonderAide LiveHelp

 The WonderAide LiveHelp is a simple program to chat with your customers online and in real time. The most popular features available in this system allows you to create your own button sets, customer is greeted online with a login message request, customer can send message when the service representative is offline, allows staff to handle multiple chat requests, past chat sessions are recorded for future reference and is entirely web based. Basic features similar to other systems are also available. A live demo is also available in the website. Additional features are available in the premium package....
Tags: web, program, create, online, system, chat, message, service, send, demo, multiple, button, simple, customer, login, live, reference, popular, staff, real, for, features, customers, available, systems,

DocBuilder - interactivetools.com  DocBuilder - interactivetools.com

 DocBuilder makes it easy for users to manage online documentation on their website. Perfect for training manuals, intranets, employee handbooks, online support documentation, etc. The script includes the following features; user manager for creating multiple user accounts, ability to create multiple documents and document groups, documents can be formatted in a hierarchal index, password protected login screen, advanced setup options to make it easy to customize the program, and the ability to customize the HTML templates to suit the look and feel of your website. Free Support, Free Upgrades, and Free Installation....

Zen PHP Help Desk  Zen PHP Help Desk

 This is an easy to use helpdesk ticketing system that allows you to establish an online support centre for your customers. Using this program you can provide quick and efficient service to your customers online. This progam can be easily integrated on your web sites....

PHP MyDesk  PHP MyDesk

 The PHP MyDesk is a simple PHP script available for customer support management. The system is provided with multi-language support. The system contains all the basic features required for solving customer related problems online. There is also an online demo available for users as well as for administrators. The system is written using PHP and MySQL database, thus making the customization so simple....
Tags: online, system, script, using, demo, simple, basic, support, customer, for, features, users, customersupport, available,

BE Technic Customer Tracking System  BE Technic Customer Tracking System

 The BE Technic customer tracking system is a PHP script which allows the user to record the customer information, view, modify and delete the records whenever necessary. This helpdesk system will be useful for small and medium size organizations. The program administrator feature allows the user to assign different access rights, thus enabling access to different options like adding, changing or deleting the data in customer records by multiple users....

Virtual HelpDesk  Virtual HelpDesk

 The Virtual HelpDesk is a customer support program which allows the user to setup a pleasant looking knowledge base or helpdesk. With the assistance of this system, the users are allowed to search for the popular help questions. To maximise the search capabilities, use keywords for every question entered. The system is more useful for those who are having a technical website. An online demo is also available in the website....

Ticket System  Ticket System

 This is an easy to use web based utility that allows the user to communicate with their online clients in real time. This system helps you to improve your business volume. A built-in knowledgebase assists staffs to reduce their time in solving customer's queries. This is an useful tool for your web sites. This ticket system is written in PHP and MYSQL....
Tags: web, utility, tool, time, online, system, business, easy, user, knowledgebase, real, reduce, for, improve, useful, webbased, ticket, clients,

ezyhelpdesk  ezyhelpdesk

 The ezyhelpdesk is an online helpdesk system which is an ideal solution for companies who likes a professional and elegant way of solving customer queries regarding technical, sales and other departments. The system is suited to any industry. The system supports multiple language and other features include web based and email based file attachments, assign priority to tickets, supports unlimited number of users as well as staffs, searchable knowledgebase etc., Staff section features performance tracking, assign requests to other departments or staffs, easy call display, showing emergency etc., The admin section includes user management, staff management, manage software configuration, view online or active staff members, email notification of new tickets and much more....

HelpOnClick  HelpOnClick

 This web based chat system allows you to communicate online with the visitors of your site at real time and thus helps you to increase your business volume. The key features of this system are, it has HelpOnClick Icons and custom Icons, easily get your visitors details and statistical reports, you can leave offline messages etc., An useful tool for any level of companies....

Cerberus Helpdesk  Cerberus Helpdesk

 The Cerberus Helpdesk is an enterprise level email management interface with an ability to customize it easily to suit your particular needs. You can view and customize the data of the tickets in different ways. With parser fail-safe files you don't need to worry about lost mails. Cerberus Helpdesk also allows the user to assign masked IDs to the tickets. One of the important feature is the reporting system with which you can find out how your staff is performing by measuring average response time to a customer, replies or comments generated by time period. If you know the PHP programming, then it is easy to customize Cerberus Helpdesk GUI. There is also a template based UI for small and clean templates. You can use your company's logo....

LiveHelp App  LiveHelp App

 The LiveHelp App is a simple PHP script available online to support your online customers thereby increasing their satisfaction and also increase your sales volume. With this system, you need not worry about the page reloads. It will notify you on any incoming mail regarding support requests. An online demo is available in the web site....

Support Services Manager  Support Services Manager

 Support Services Manager is a customer support system which consists of powerful features which allows you to easily add a knowledge base along with support request or trouble-ticket management system to your existing support services. The system is also cost effective and it is possible to reduce your time and effort in providing technical support to your customers. The features include easy integration of user community, knowledge base and your support services; powerful single sign-on features, client-side interface, knowledge base features, administration tools which allow web based access to your support services etc., and comes with more configurable options....

e11 HelpDesk Software  e11 HelpDesk Software

 The e11 HelpDesk Software provides online customer support. It can be used for huge business organizations as well as colleges and universities to give an elegant way of support to their customers or clients. The software comprises of number of modules that are divided in 3 major sections which are Public self help, Administrator and representative interface; and customers or ticket or mail originator. An online demo for each of the module is available in the website. The e11 software offers 35%saving on the listed price for academic usage. The major features of the system provides enterprise level email management, trouble ticket management, email campaigns, customer relationship management, knowledge management, configuration management, bug tracking and issue management system and much more. The system is written using PHP and MySQL database for easy configuration....

Anteil open source CRM  Anteil open source CRM

 Anteil open source CRM is basically a customer support system which has a set of database tables designed to capture and manage staff to customer relationships. The system can be used either in intranet ot internet. The system has features like sales forecasting system, consolidated account information, event manager, contact manager, campaign manager and much more. The software can be customized easily. An online demo is available in the website. The system is provided with high-level security to protect both data and accessibility from unauthorised users....

MiniHelp!  MiniHelp!

 It offers aid for its customer in the hour where more necessary it, or either, when it still is online, in real time. The MiniHelp! he is one script PHP that allow to interact with the visitors of its site, allow offer support and/or sales in real time through chat! The operator does not need to be waiting the visitor to call, when it requests aid, the operator is informed through a visual and sonorous signal. MiniHelp! is a system total based in web. Does not require no additional software or plugin. Icons ONLINE and OFFLINE are shown in its page....

EXO PHPDesk  EXO PHPDesk

 The EXO PHPDesk is a helpdesk system written using PHP for the use of business organizations. With this system they can interact with their customers with an easy to use interface. The features available in this system include Trouble tickets, responses adding; editing; deletion and closure; allows unlimited members, administrators and staffs, Powerful live chat with customers and also you can fetch mail through POP3 or IMAP protocol etc., An online demo is also available in the website....

Superior Help Desk Software  Superior Help Desk Software

 Superior Help Desk Software is an efficient program designed to offer custom solutions for all website owners to integrate customer care supporting programs to all website visitors and customers. You will be provided with several optimum resolutions to satisfy customers requirements with warmth and also enables you to guide them throughout the website. Key features include easy installation, customizable solutions, simple configuration etc.,...

DeskLance - Revoultionary HelpDesk/Ticketing System  DeskLance - Revoultionary HelpDesk/Ticketing System

 DeskLance is a HelpDesk for Internet companies that require communicating with their customers. Includes Admin Area, Staff Area, Member Area. With a fast,easy template and Live chat system, it is the superior one. Add/Edit/Delete/Email Admins,Staff,Members. Create/Edit/Delete/Close/ Open Tickets. Send/View/Delete/Reply Private Messages. Add/Edit/Delete F.A.Q. in Integreted Knowledge Base. Fetch Mail through any Mail server and convert to tickets. Ability to search tickets. ADD/EDit/Delete staff notes viewable by staff/admins. IP Lookup feature to check the server status of specific ports. Mail Piping, Unlimited Saved Responses, TroubleShooters. New mail piping supports multiple mail programs and is far more flexible. New version contains mySQL Toolbox with mySQL backup. And Much Much More. Easy Web-Based Installation....

Boldchat  Boldchat

 The Boldchat is a live customer support program written using PHP and MySQL. This system helps you in achieving more results by solving the customer's queries at the same instant through online chatting. It also helps you in monitoring customer traffic which leads you to understand your customer better than anyone. The screenshots available in this website allows you to improve ppc conversion, helpdesk solutions, ecommerce site conversion etc.,...

 

 

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