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Customer support

USupport - Support and Knowledge Base System  USupport - Support and Knowledge Base System

 This script is helpful for any organizations to manage and support their customers online. It provides knowledge base listings that allow site visitors to get valuable information about the products from the site. Some features of this utility are, it supports article storage, complete online administration is provided, advanced searching facility is included on which the users can use keywords to browse knowledge base etc.,...

Virtual Support Office  Virtual Support Office

 This script is built in ASP that allows any enterprise level owners or executives to manage their customers online and to satisfy them perfectly. It has user friendly admin control panel, so the users can feel easy to operate. It streamlines their support field most friendly. This program offers systematic case tracking and management that maintains a customer case history. The built in self service solution helps to handle more customers. It has FAQ from which the customers can clarify their problems and a search facility to locate the right solution for customers....
Tags: search, program, online, control, management, easy, script, service, self, tracking, manage, admin, user, support, customer, solution, case, field, for, locate, customers, enterprise, users,

ASP Live Helper  ASP Live Helper

 Live Helper is the latest in a line of customer support products developed for Customer Service Representatives, giving "chat" capability as a first line of support....

Real Assistant  Real Assistant

 This utility is built in ASP with MS Access database as backend. This tool is actually used for enabling online support for the customers of a private firm. This utility really helps them to increase their income. Some features of this tool are, passive chat code, proactive chat code- customers can contact with their executives remotely, it is fully web based, so it allows customers to communicate with their executives using any web browsers etc.,...

Ultimate HelpDesk Suite  Ultimate HelpDesk Suite

 Thanks to its web based structure, Ultimate HelpDesk Suite can be used on your web site or within a company intranet. Streamline communications between your companies support department and the end users by giving them the level of support they require and deserve. Maintain your clients invoices via the built in billing system; no need to deal with paper-based invoices any more! With a central location to enter and manage all support issues, users will gain confidence in your companies support department knowing their issues won't be lost via a complicated telephony system or a string of unthreaded emails....
Tags: web, system, site, manage, lost, billing, support, location, invoices, string, telephony, webbased, users, communications, clients,

SupportVision  SupportVision

 SupportVision online customer service/support system is designed to make detailed, informative problem reporting easier for your customers, which leads to faster, more efficient problem resolutions, and will help you streamline your support procedures. SupportVision combines state-of-the-art programming with versatility giving you more CONTROL over your client support system. No more will your email inbox be clogged will support questions....

SalesAhoy  SalesAhoy

 This script is helpful for the sales representatives or for the technical support executives who want to provide support for their customers online. This tool helps them to view their sales forecasts, opportunities and activities in the field. By using this users can send email to their customers, can view their sales process, tracks the customers report and those reports can be exported to Microsoft Excel....

Corrient CRM Suite  Corrient CRM Suite

 This script is helpful for the users to create a custom field to track their business clients in an user friendly mode. This tool is tailored with specialised custom fields and those fields can be changed according to the business processes. Some features of this tool are, customizable reports, technical support via email, automatic email notification, masked entry data input etc.,...
Tags: email, tool, data, create, business, script, automatic, track, user, custom, support, technical, input, field, for, features, users, fields, clients,

HotWebApp LiveHelp  HotWebApp LiveHelp

 This is a program that helps administrators to allow their customers to perform a live chatting to ask their questions and doubts. This program allows administrators to customize the entire feel and look as they like and provides facility for monitoring chat summary. Administrators can effectively manage the operators by using this program. This program facilitates by providing operator, administrator and visitor panels....

Web Desk  Web Desk

 This script is helpful for any business administrators who want to manage and guide their clients online. This tool is also used for managing customer enquiries online. It is provided with knowledge base from which the customers can clarify their doubts that arises on their mind related to the products. MySQL or MS Access database can be used as backend to store the data. It has multilingual support facility and also it allows users to customize the layout of the support form and files can be attached to new tickets. There is a simple calendar for the staff to make daily notes....

ASP Scripter Live Support  ASP Scripter Live Support

 ASP Scripter Live Support provides the best way for live support which acts as an efficient tool to contact with the guest and clients at once. This chat has a complete web based administration. More special features are added to this ASP Scripter Live Support for the benefit of the web administrators....

Vu Case Manager  Vu Case Manager

 This tool is actually for managing customer relationship online. It allows them to receive suggestions and comments from their customers and those reports are added in a database to retrieve later. It offers knowledge base to view the resolved cases. Automatic email notification facility is available. This tool can also be used for inventory management....

SalesAhoy  SalesAhoy

 This is an ASP based customizable program that allows administrators to perform an accurate sales management by providing current reports and managing contacts and accounts. This program has the ability to post emails to the contacts perfectly and to remind and alert emails in an automatic action. This program provides reports in Microsoft Excel format and keeps clients communication in a secured mode. This program will be useful for the administrators in their team management and entire business development....

IOS/Support  IOS/Support

 This script is helpful for the business administrators who want to manage their customers through their website. It develops customer relationship with the executives and to retain customer enquiries. Some key features of this tool are, it provides better customer support service, this program could be integrated with phone, web and email, supports online customer self service and produces reports, escalations and mail notifications, it has highly customizable fields and interface and easy to setup and to use....

True ASP CRM System  True ASP CRM System

 This tool is helpful for any enterprise levels that helps them to manage their sales level by providing online customer support for their customers. This tool can be used for managing business from small to medium sized businesses. Users can create tickets from an user friendly interface and have options to check the status of ticket. Administrators can access the customers complete service and contract details accurately and allocate tickets between technical staff. It is an user friendly tool for every users....

VanillaSoft Helpdesk  VanillaSoft Helpdesk

 Now the users can get a new quality based company helpdesk at an affordable price. VanillaSoft Helpdesk comes with the MS Access or MS SQL backend and also as a hosted edition with MS SQL. The main highlight of this company helpdesk software is that it is language independent and supports multiple companies....

Live Help Customer Service  Live Help Customer Service

 This tool is helpful for your customers that allows them to chat with your company's customer executives online. Some features of this tool are, supporting multiple persons to answer questions given by customer, simultaneous conversations in multiple windows, it provides alert message for pending chat requests which is in audible, user friendly admin control panel, quick click insertion of F.A.Q answers etc., It uses MS SQL database to store data....

YUDO - The Ultimate Web Desk  YUDO - The Ultimate Web Desk

 This script is used for creating a help desk area on the website that allows you to support your customers online. This utility will have different categories for each field. Webmasters can use this script on their website to keep in touch with their site members by allowing them to post comments and suggestions regularly. It also helps them to increase their web traffic....

Web+Center Help Desk  Web+Center Help Desk

 This is a program that can be utilized by the administrators to offer their customers support on their businesses. Web+Center provides facilities of customer self help, Help Desk and Sales CRM to enable administrators help their customers effectively. Web+Center offers these three functionalities with several enhanced features. This program can be used by the administrators for all type of businesses....

Help Desk 5.2 by Expinion.net  Help Desk 5.2 by Expinion.net

 Expinion.net's Help Desk helps the guest of the sites to send their feedback or any questions or even doubts to be clarified through any online browser. These Email notification helps the customer service people to improve their service along with customer's satisfaction. The life cycle starts with the users submission of issues, support team reviews of those issues, response for the representative and ends with user's feedback....

 

 

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